Authorized Customer Service
You’ve invested in the beauty and durability that is Apricity. As you enjoy your leisure furniture through the years, you’ll find that we stand behind the product. Should you encounter a problem, our parent brand, Apricity will help with all warranty items. You may contact the Authorized Customer Service Center or use the side links and be redirected to help find answers to your questions.
Attentive customer service is crucial to your satisfaction and our success, so we strive always to efficiently meet your needs.
Telephone: 1-800-416-3511*
Fax: 757-368-0576*
Email: customerservice@va-cs.com
Address:
1337 Taylor Farm Road Suite 100
Virginia Beach, VA 23453
Hours:
9:00am – 5:00pm Eastern Time
*For more efficient service when telephoning customer service please have the following information ready:
- When you purchased your item(s)
- Where you purchased your item(s)
- The name/model/description of your set
- In some instances, it may be necessary to fax, mail, or email us a picure of your item(s).